Having lost sight of our goals, we redouble our efforts.
Mark Twain

Tr​aining 

Acquiring new knowledge or skills takes time, patience and a clear goal. With a customized and transfer-effective seminar, workshop or training, content can be conveyed and behaviors can be practiced and consolidated.

For whom: The offers are aimed at you as a company if you would like to offer your employees a customized training concept or individual training sequences.

Duration: Depending on the topic and group size from 1/2 day to several days.

Live implementation: I travel for seminars. To your company or to a suitable, external location.

Online implementation: With ZOOM I can reach you and your employees all over the world online. With over 200 hours of online experience and seminar groups of up to 60 people, I can also offer you an exciting digital program.

Languages: English and German.​​​​​​​
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References (in German only)

Offers for you

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Health management
When we find ways to work at our own pace, manage our time well, and know how to refuel briefly and effectively at work, we will get more done with less effort. The benefits are higher productivity, better health, and greater satisfaction at work and in our private life.
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Service-oriented communication
Whether in direct sales, on the phone or in contact with customers and guests, listening and understanding is the key to positive communication with people. In order to appear service-oriented and be strong in sales, we must always focus on our customers, show them genuine interest and value them.
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Basic intercultural competence
We meet people from other cultures in our private and professional lives. Due to different values, misunderstandings and challenges are inevitable, which can unnecessarily waste time and energy, especially when working together. In order to better master challenges, it helps to have a basic unterstanding of our own as well as other culture. 


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Top tour guides/guest relations for your company
People like to spend money for their few most beautiful weeks of the year. For many guests, the support provided by a tour guide or guest relations manager is worth something. However, expectations are correspondingly high with regard to a smooth process, sound knowledge of the country and its people, as well as a coherent all-round service. If you want to make your employees fit for a professional assignment as tour guide or guest attendant, then let us work on an overall concept.
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​​​​​​​Procedure and values

Successful training begins with thorough preparation. In a comprehensive kick off meeting, we clarify the initial situation, your needs and goals, and the degree of transfer effectiveness. Based on this, you will receive a customized proposal. If necessary, this will be adjusted until it suits you and me.

These values are important to me in my work as a trainer:

collaborative & dynamic - finding new ways to achieve goals together with you and the participants. Learning should be perceived as a positive experience, in order to be able to initiate self-motivated changes on this basis.

flexible, goal-oriented & practical - I design tailor-made and well-balanced offers, align them in a company-conform and uncomplicated way and convey them in a professional and realizable way.

effective & sustainable - the transfer effect of my offers should be noticeable and visible, together we define ways to ensure sustainability.